We have been getting more and more questions about the Ranger X3. The answers are here: Yes, Backfire has been developing the Ranger X3 since late 2019. We are pretty much ready to release it in late July or August. However, Backfire decided to push the release date to early October for one major reason: our existing customers.
We hear your voices. We need to focus on allocating all our company resources to improve our supply chains, to improve the overall customer experience. Since the supply chain delay due to COVID-19 from earlier 2020, we have not been able to fully restock our USA and Germany warehouses. We want our customers to be able to get their boards within 2 to 5 days in the USA or within a week in Europe as was possible before COVID-19. We are talking to businesses in Canada, Australia, etc. to potentially create more distribution centers in other countries for faster deliveries. We also want to make sure we do not rush the factories to prevent any quality control issues.
Customer satisfaction and quality is our top priority, we will continue to improve these in the next 3 months. For these reasons, we are pushing back the release date of the Ranger X3 to early October. In the meantime, we will continue to work on the Ranger X3, creating as close to a perfect product as we can before release. Thank you for your continued support of Backfire!